Share with Your Neighbors

Turn to 2-3 people near you

  1. Take turns sharing your favorite opportunity statement or job story
  2. As you listen: Does this sound like a real problem or an invented solution?
  3. Quick reactions only — save deeper feedback for later

Prayer

Mercy, will you pray for us today?

Unit D: Neue App

Your ideas are hypotheses, not answers

Today

Share with Your Neighbors
The Mom Test
D1 Peer Discussion
Work Session — Interview Preparation

Podcast Recommendations

Great listens for aspiring product designers and researchers

Listen while you walk to class, work out, or commute.

Why this matters

Every designer has had a "great idea" that users didn't want.

Validation is what separates professionals from amateurs.

The Mom Test teaches you to have honest conversations — so you don't waste weeks building something nobody needs.

By the end of today...

The Mom Test

You'll know 4 rules for asking questions that reveal truth instead of confirming what you want to hear

Interview Skills

You'll be able to structure and conduct a 15-minute validation interview with potential users

D2 Ready

You'll leave class with interview questions written, practiced, and 4+ interviews scheduled

The Mom Test

Learning to ask questions that reveal truth

Most products don't fail because they're ugly.

They fail because nobody wanted them.

"What if I'm wrong?" is the most valuable question a designer can ask.

Your D1 submissions are hypotheses

They're not commitments. They're not app ideas. They're educated guesses about problems that might be worth solving.

The goal this week: learn enough to commit to ONE direction with confidence.

You'll validate these hypotheses by talking to real people — not by guessing from your dorm room.

The Mom Test: 4 Rules

Named because even your mom will lie to you about your idea — she loves you too much to be honest.

  1. Talk about their life, not your idea. Don't pitch — ask about their current behavior.
  2. Ask about the past, not the future. "Tell me about the last time..." not "Would you use..."
  3. Talk less, listen more. If you're talking more than 30%, you're doing it wrong.
  4. Seek disconfirming evidence. Actively look for reasons your idea might be wrong.

Bad Questions vs. Good Questions

Bad

"Would you use an app that helps you track your water intake?"

Leading. Hypothetical. They'll say yes to be nice.

Good

"Tell me about the last time you felt dehydrated. What happened?"

Past behavior. Open-ended. Reveals real experience.

Bad

"Don't you think budgeting apps are confusing?"

Leading. Puts words in their mouth.

Good

"Walk me through how you managed your money last month."

Past behavior. Neutral. Lets them tell the truth.

Transform these questions

Let's rewrite these together using the Mom Test rules.

  1. "Would you pay for a meditation app?"
  2. "Do you think a study planner would help you get better grades?"
  3. "Wouldn't it be great if there was an app that reminded you to exercise?"

For each one: What's wrong with it? How would you ask about the same topic without leading the witness?

15-Minute Interview Structure

  1. Context (2 min)"Tell me about yourself and your relationship with [topic area]"
  2. Current behavior (5 min)"Walk me through the last time you [relevant activity]"
  3. Pain points (5 min)"What was frustrating about that? What did you wish was different?"
  4. Existing solutions (3 min)"Have you tried anything to solve this? What happened?"

Do not mention your app idea. You're gathering data, not selling.

D1 Peer Discussion

Strengthen your hypotheses with honest feedback

Strengthen Your Hypotheses

  1. Form groups of 3-4
  2. Each person shares their top hypothesis (2 min each)
  3. Group discusses: Real problem or invented solution? Who has this problem? What assumptions are embedded?
  4. After discussion: identify your strongest hypothesis to validate first

You're NOT committing to an app yet — that comes after validation.

Next up

Work session (60 min)

Write 8-10 interview questions using Mom Test principles  ·  Pair up and practice interviewing  ·  Identify and schedule 4+ interviews

Self-check: Cross out any question that mentions your app idea or leads the witness.

D2: Validation Interviews + Research — due Wed, Mar 4 @ 5:15pm

Talk to 4+ potential users using Mom Test style  ·  Document key insights  ·  Submit: PDF with interview notes and distilled insights

Find potential users, not friends who'll just agree with you.

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